UNDERSTANDING & IMPLEMENTING THE FIVE TENETS OF TRUST
On this episode of Big Blend Radio’s SUCCESS EXPRESS Business and Career Show, leading trust expert Lea Brovedani “The Trust Architect” discusses the Five Tenets of Trust. A focus in her latest book, “Trust Me: Restore Belief & Confidence in an Uncertain World,” the Five Tenets include: Commitment, Caring, Consistency, Competence, and Communication.
Caring
– You treat people with respect.
– You treat people as individuals and not as a commodity or convenience.
– You use mistakes as learning opportunities and not as weapons.
– You show your authentic self to others.
– You accept people at face value.
– You get to know them at a personal level.
Commitment
– You keep your word no matter what. If you can’t, then you ask to be released from the obligation.
– You commit to be excellent in all you do. But first, you know what that means and can explain it to others.
– You are committed to open and honest behavior.
Consistency
– Your words and deeds match.
– You live by a code of conduct.
– Everyone knows what you stand for because you consistently show up in an honest and open manner.
– Who you are at work or play is consistent.
Competence
– You believe in continual learning.
– You have the skills to achieve what is expected of you.
– You know how to resolve mistakes and never make excuses.
Communication
– You have real conversations, not scripted, phony read-by-the-rule-book ones.
– Your communication is effective and transparent.
– You are direct and to the point.
– Your first line of communication in emotional conversations is face to face. If that is not possible because of distance, then video conferencing or phone.
– You see how relationships are a reflection of how you communicate and treat others.
– You admit mistakes quickly and apologize.
They all work together, and when all the tenets align, the result is perfect trust. When you live the five tenets of trust, deep relationships happen.
Lea Brovedani is an author, speaker and workshop facilitator who is one of North America’s leading experts on trust. She has been named Top Thought Leaders on Trust by the organization Trust Across America. Her other book is “TRUSTED – Secret Lessons from an Inspired Leader.” Learn more at https://leabrovedani.com/
Lea is also a certified death doula where she helps people prepare for their end-of-life. Learn more: https://souljourneydoula.com/
